Contact
Questions about a compound, an order, a certificate of analysis or a partnership. Write to us and someone here answers, every time.
Response time
Within 24 hours
Monday to Friday, Ontario business hours. Every message gets a reply.
Send us a message
Pick a topic so it reaches the right person first time. Everything lands in a monitored inbox, not a ticket queue nobody reads.
Email us directly
General support, product questions, anything you are not sure where to send.
Order status, changes, shipping and tracking.
Affiliates, wholesale, clinics and content collaborations.
Billing, privacy requests, legal and press.
The company
OptimaSciences Inc.
Ontario, Canada
- Incorporated Canadian company
- Purified, verified and filled in Canada
- Ships domestically within Canada
- Certificate of analysis available for every batch
When we are here
Checking on an order
Your order status is already in your account.
Tracking, order history and delivery updates all sit in My Account. It is faster than waiting on a reply, and it is live.
Open My Account →Writing to us instead? Include your order number and the email you ordered with. Without those we cannot look anything up, and it costs a round trip.
Partnerships
Coaches, clinics, creators and resellers.
Affiliate commissions, wholesale pricing and content partnerships are handled separately from support, and answered by a person who can actually make the deal.
partners@optimasciences.ca →